Hubsan H501S Advanced issues

Alleycat

Alleycat

Member
Hello people, first post and and glad to be here. I have a Hubsan H501S Advanced with some issues. I hope you guys can help. My video recordings have red vertical lines and sparkly snow in them. I have not seen this in any videos that I have seen from someone elses videos. Have anyone here had this problem or know why this is happening?

Thanks in advance.

AL
 
That is the only way that I know that the camera is record. I tried to upload a video so you can see, but not successful yet. How do I upload a video?
 
I can try that. The one I have is a Sandisk 16 gig. I will have to weight a few days for the winds to calm down here.
 
Just set in a window and run the cam without flying and do get a different brand of SD card.
 
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It show the same in the FPV screen on the controller. I emailed Hubsan and Kevin at Hubsan said he needs to check with the engineer, but he thought
I might have a bad video card in the drone. I am hoping it will be under warranty. I ordered it on 3/17/17.

AL
 
Just heard from Kevin, at Hubsan and they are going to send me a new camera. He said the engineer said there was something wrong in the camera.
I will post the results when I get the camera changed out.

AL
 
Received the camera Saturday and installed the new camera. Still have the red vertical lines in portions of the FPV screen and recordings.
Will get ahold of Kevin at Hubsan and see what the next step.

AL
 
Well, it's on it's way to Hubsan in California. Was told the turn around is usually 2-3 weeks.
Thanks, Jackson, for your input.

AL
 
No. Did not send the SD card. I was getting the same vertical lines in the FPV screen on the controller without the card in the copter.

AL
 
Got my H501S back from Hubsan today. They told me it is usually 2-3 weeks turn around. It took just over a week. I was very happy.
Did a quick test and I have no more red vertical lines anymore. There was no explanation in the box, so I have no idea what they did to fix it.
I emailed them to see if I could get and explanation on what they did. I will have to check out to see if it still starts and stops recording on its own.
I will post if they let me know. Thanks to Jackson for your input.

AL
 
Kevin from Hubsan emailed me today and he told me that they replaced the video module. I do not have the red line in the videos or the fpv screen.
Still haven't been able to fly here yet, because of the high winds to check if it doesn't stop and start recording on its own.

AL
 
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