SJRC F11 4K Pro Gimbal Question

W

WozzaJ

New Member
Hi all.

I recently one of these SJRC F11 4K Pro's for my daughter. It's her first drone and once she had mastered the controlling it visually, she then started to view it's flight through the app on her phone and that is when we noticed the image is 'lopsided'. After flying it back and looking at it, indeed the gimbal is dropped to one side. Nothing has been damaged on it, but was wondering if anyone would know the answer to any of the following:

1. What can be done to resolve this?
2. Is there a website for the company that makes them (I bought online from Banggood)? I've searched, but can't see anything.
3. How and where can I get it repaired if it needs it (I'm in North Queensland, Australia)?

She absolutely loves the drone and it's great to see her really interested this so I would love to make it right for her.

Thanks in advance.
Wozza.
 
Top right shoulder of the controller (bumper button area) looks like there should be a wheel you can roll to adjust the gimbal tilt... if that doesn't fix it would try doing the gyro calibration on a flat surface as well. If it's something mechanical would ask the MFG for some support/replacement instead of trying to have it worked on or else DIY a solution seems unlikely worth it to get third party support on this one.

Can grab the manual here if need it for how to do the calibration:

 
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