Buying online from China stores

[Quadcopter102]

Today I came across this store... http://lightake.com/

Most of these stores are basically owned - operated by one company and seem to exist to trawl in disgruntled punters who had a bad time dealing with other online stores and I suspect will be in one set of offices/warehouse....anyway....

Having waited 26 days for a delivery from one store.. I am wondering if its worth sticking with them or trying another - so my question is... has anybody heard of and used this store??

Having purchased on eBay - I am aware that exports from China can thake a seeming mandatory 21 days plus.

Any help appreciated.

 

[Jackson]

Most of these stores are basically owned - operated by one company

That's just silly.

 

[ringolong]

My China eBay orders normally take 7- 15 days lately. I have only had one order last December that took longer than 20 days.

Check feedback for delivery speed. I have found a couple that I try to use if they have what I am looking for.

 

[Jackson]

Part of the beauty of eBay is how quickly they get the product in the mail, sometimes the same day. Many of the big boys HK, GB, BG may take 3-5 days just to get it out.

 

[Quadcopter102]

That's just silly.

No..its an opinion I hold.

Can you back up your comment with facts? Because if not then its you who is being silly.

Do you know anything about website registration? do a search for "whois" from the results chose one and the in the URL box type or copy and paste the HOME page URL from the address line.... it will open the registration details and addresses - ditto for as many sites as you like - then chack and come back and k tell me what you find.

Yesterday I am off topic --today I am silly.... please if you cannot offer any help about my question......

BTW.. I am not an expert on forum protocal - but if yesterday I was off topic because my question was not related to the posters question... then your silly comment is - to me off topic as you have no relevant reply to my question about online stores. I can quite understand if you chose to ignore any future post... which to be honest is looking less likely by the minute.

 

[Quadcopter102]

Part of the beauty of eBay is how quickly they get the product in the mail, sometimes the same day. Many of the big boys HK, GB, BG may take 3-5 days just to get it out.

I did not ask about eBay - I asked about online stores in China. I am well aware of what eBay can and cannot do,

 

[Quadcopter102]

My China eBay orders normally take 7- 15 days lately. I have only had one order last December that took longer than 20 days.

Check feedback for delivery speed. I have found a couple that I try to use if they have what I am looking for.

I use eBay quite a lot.. but I find most eBay shops in China or HK... still take anything up to 25 days - some a little longer. My problems is that eBay - as far as I can make out... cannot get me - say all the parts for a 250, 480 kit if I follow advice from others...

 

[ringolong]

Last item that I ordered on eBay that has been delivered from China. 8 days

Yeah, it just depends on what you are needing. I have another item in route, and it has been over 15 days that I did not order on eBay :|

 

[Jackson]

Yesterday I am off topic --today I am silly.

Obviously you were off topic, that you were buttthurt by my simple statement is your problem.

BTW I was being nice when I said 'silly'. What I wanted to say was how stupid. You come up with some absurd conspracy theory and provide not one iota of concreate evidence. Why didn't you backup your farciecal claim with a few examples? You also seem to be confused as to whom the burden of proof falls on.

 

[Quadcopter102]

You also seem to be confused as to whom the burden of proof falls on.

You challenged my comment so therefore the burden of proof lays with you to proof I am wrong... meantime - lets call an end to this...OK you are right.. I am stupid and have no right to say anything that you do not agree with..Happy? or you could be really smart and do as I suggested... then come back with the results.
I had no need to supply you proof of what I found... but doing so would have been none related to my post and therefore...off topic. Do you want everything your way or just when it suits you.
If you are the best tame responder on here....I see no point being a member. I did not join to stroke your ego.

mm..sorry mate.. I have to move on if this is an example of what to expect.

 

[GJH105775]

That's just silly.

Actually as you know China is communist, so it is (in a way) true about ALL business in China. The government is not bound by regulations like most of the UK and the US (and many other countries), and they have a track record of doing shoddy work. Elevator and escalator failures have become sickeningly common in China as to get a job done fast and cheap they do not take the time or money to make their equipment safe. Quality control has become almost nonexistent in many Chinese production lines for the very same reasons.

 

[Quadcopter102]

Actually china is communist, so it is (in a way) true about ALL business in China. The government is not bound by regulations like most of the UK and the US (and many other countries), and they have a track record of doing shoddy work. Elevator and escalator failures have become sickeningly common in China as to get a job done fast and cheap they do not take the time or money to make their equipment safe. Quality control has become almost nonexistent in many Chinese production lines for the very same reasons.

To be honest - I noticed similarities in the software used and how things are set up... and also just being nosy..I checked online as above reply.
Granted I did not check every store... just the one which seem to be used the most and mentioned in forums...found this - the bit about Bang Good is (IMHO - not a indicationof them being scammers... they have infringed some ruling about web addresses being used and such,... so its more about the admin and websites than selling goods online.

Domain Name: EVERBUYING.NET
Registrar: HICHINA ZHICHENG TECHNOLOGY LTD.
Sponsoring Registrar IANA ID: 420
Whois Server: grs-whois.hichina.com
Referral URL: http://www.net.cn

Domain Name: GEARBEST.COM
Registrar: HICHINA ZHICHENG TECHNOLOGY LTD.
Sponsoring Registrar IANA ID: 420
Whois Server: grs-whois.hichina.com
Referral URL: http://www.net.cn

Domain Name: DEALSMACHINE.COM
Registrar: HICHINA ZHICHENG TECHNOLOGY LTD.
Sponsoring Registrar IANA ID: 420
Whois Server: grs-whois.hichina.com
Referral URL: http://www.net.cn

Trading HICHINA ZHICHENG TECHNOLOGY LTD.
Address : 9/F,Duoli Technology Building,NO.105 Meihua Road,Futian District,Shenzhen, China.
City & Country : shenzhen , China
Tel No. : 0755-23608103
Fax no. : +86-0755-25846617
Website : http://www.wellsupplier.com/
http://www.85222.tradebig.com


Domain Name: TINYDEALS.COM
Registrar: GODADDY.COM, LLC
Sponsoring Registrar IANA ID: 146
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
“owner” appears to be hiding by a proxy - GoDaddy are an hosting company

Domain Name: LIGHTAKE.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS21.DOMAINCONTROL.COM
Name Server: NS22.DOMAINCONTROL.COM

Again GoDaddy is a hosting company - owners no listed as such

Domain Name: BANGGOOD.COM
Registrar: XIN NET TECHNOLOGY CORPORATION
Whois Server: whois.paycenter.com.cn
Referral URL: http://www.xinnet.com


Above appears to controlled by Xin Net Technology Corporation
Web results
Notice of breach - Xin Net Technology Corporation...
www.icann.org/en/system/files/correspondence/serad-to-he-08jul14-en.pdfCached
File format:Adobe PDF
8 Jul 2014 ... Please be advised that as of 8 July 2014, Xin Net Technology Corporation (“Xin Net”) is in breach of its. Registrar Accreditation Agreement with ...
Xin Net Technology Corporation - Scam - scam.com

....... I just dont like folk coming on a reply and making comments on what they THINK they know is right and flap lips without checking. My comments about ALL being owned bu one company - obvioulsy did not mean every single toy seller in China, it was an open comment about the stores we see most mentioned on forum... and in that context I am more right than wrong.. and... maybe not so silly and stupid as one person thinks.

 

[Quadcopter102]

SIDES ARE SORE LAUGHING!!

A couple of days ago I was in an electronics/RC stuff type of store - the assistant turned out to be a quad flyer... mentioning that I was on my way out to the biggest field I could find to try to fly a wayward Syma X8W.
The thing does not seem to know which is back forward or side and does anything but obey the sticks! Being a novice.. I blame myself for not having the skill to deal with it...anyway the guy on hearing I had it in teh car boot/trunk asked to see it. Decided to try and fly it in the almost empty car park.
He had the same issues I did! He then positioned it about six feet from the car and and to counter the take off wander.. was more positive than me and it lifted about 5 feet... but drifting back.. he corrected - or tried and instead of going forward... it came back. Whether he was trying to catch it or what, I dont know but the next thing was.. he did catch it but it did not shut down on the throttle and wacked his fingers drawing blood.
Now thats the background to this next bit.. and it relates to my spat with Jackson!!

I wrote off to EverBuying and related the incident to them....asking what I needed to do to prove the Syma was useless! A few minutes ago I got a reply from the support team!! I have editted some stuff out.... which is not important.. look at the address of the sender!!

Everbuying Customer Support　 At :09/08/2015 05:51:55 UTC

Dear Quadcopter102,

Thank you very much for contacting us.
We are extremely sorry for the inconvenience.
After checking your case we would like to solve your issue the best by offering you the following options:
took it all out
Could you please let me know your decision?
We look forward to hearing from you.
Thank you for your continued patience and kind understanding.
Best Regards
Jared
GearBest Customer Service
http://www.gearbest.com/

My thoughts are that the support for both or more stores is the same and Jared sent out the using the wrong store signature!

 

[Zec Richardson]

Well it could be that the stores are run by the same team but belong to different people, you can buy into businesses like this.
I saw one where you pay a set amount and they provide the website, support and packaging and logistics, you make sure the website gets traffic. So if someone buys an item for say £10 they deal with the order and send it out, however you get a percentage of that sale.

Even if it turns out to be the same Chinese guy behind them, so what? It's actually very clever and he knows how to make money and so doubt he would deliberately rip customers off.

We use Chinese stores because to buy the same product in our home country would mean that most of us might never build a Multi-Rotor.

And last of all, Jackson makes me laugh. I enjoy scrolling through posts like this and having a chuckle and don't forget he is so helpful and he has gone out of his way to help me with my build.

 

[Quadcopter102]

As my dear old granny would say..... each to his own......

I prefer not get drawn into a good guy/ bad guy thing about Jackson... which is well into the past..... but in life there are folk who will bend over backwards to help others - then do or say something in a total opposite way!
Another thing my dear old Granny used to say was... "if you have nothing good to say.... keep quiet." Followed by.. "Judge as you find", a really wise old lady my gran.

Quote: "....and so doubt he would deliberately rip customers off." As a brit in Oz, - in the UK all purchases have a 12 month warranty.. and I aint talking about canned soup in a supermarket... TV sets etc,. in Oz they try to get away with 90 days but its really 12 months.. but- a defective quad or anything else from China and there is really no warranty.
Return for refund??? It will cost me around au$50 - $60 to return a defective quad - for refund...it will take upto 40+ days to get a refund back into Paypal or what they prefer- refund into wallet...ie a credit note.

I purchased a Phantom P3P from a store I walked into - after a couple of weeks - it threw out a ESC fault warning - I walk back in the store with it - it stayed there and I walked out with a new unopened box. I will use that same store for my other quad stuff in future. And yes...DJI - top seller with 70% of the drone market according to Forbes - is also a "Chinese store" and they have a growing bad rep for the way they do business with customer after sales issues.

YouTube is full of vids showing - my case - Syma X8 series quads with defects/handling problems - now I guess that when Everbuying get my faulty quad back..... it will be repacked and sent out again to somebody else...or is that just being cynical.

 

[Zec Richardson]

I have just flown my X525 for the first time a few days back, it was a kit from China and I was concerned about it being cheap copied parts and if something failed, would I get any customer service.
I did have a couple of problems, two of the prop adapters were for short Shaft motors and so he sent replacements and then I had a motor that was intermittent and again he sent out a replacement.

I have also had problems with other goods bought from China and they have said to not bother returning them as it's not worth it and they sent out replacements. I guess I have been fortunate but I think you are just as likely to get ripped off by a UK seller as a Chinese.

 

[Quadcopter102]

but I think you are just as likely to get ripped off by a UK seller as a Chinese.

Not so....UK consumer laws are pretty tight... OK.. the unscrupulous can always find a way around. One rip off was selling something at £14.99 - seems there is/was a break point at £15.00 before legal action was possible by police investigating scams - and I don't think it applied to a single sale (the goods purchased were none existent or just not sent out.) But any UK based business would not get away with what China does, ie each quad would have a 12 months warranty. I have used the UK consumer laws to get refunds on items such as external HDD, Battery chargers etc, which "died" within the 12 months warranty.
UK and Aussie stores still try to fob off the gullible with a "store credit" - which is one option I am offered if I pay to return this Syma. UInless its changed or my aging memory has finally collapsed - in the Uk cost of returns is by the seller - ie the law says if its not of merchantable guilty and as described... the seller must either collect of pay cost of transport. DHL and other big logistics firms have contracts to deal with this. I abandoned the UK in 2008 - so there may have been changes since.
In the UK when faced being offered a store credit... I would reply...."Are you aware that under the 1974 Consumer Credit Act, section 35 para 6 - a seller must indemnify all items offered for sale with a 12 months warranty and in the even of failure, a FOC repair or replacement,or accepted goods to a similar value." I want a new boxed replacement or a full refund.
Now, the quoted act - as far as I know.. does not exist! But I was never challenged in any store in the - luckily - few times I had to - due to stores offering a credit note.

I have seen other reports in forums where free replacements of small, low value items have been sent out - which is fine. BUT they do little when faced with a situation where a quad is defective and not flyable.
Dont take my say so.. check out youTube - its full of vids about defective Syma stuff. I saw one reviewer (RC101) who states he was sent two Syma X8W to review - its only my opinion but.. was that to ensure he had a working quad to review and post video???

"Negotiations" with EverBuying are ongoing.. about only thing certain is.. I will not be buying from them or there other two sister companies/franchises as seen in above post.

I had a PM on another forum which suggested that one or more of the motors could be defective and contributing to the drift, so I have ordered 1 cw and 1 ccw with the other bits needed from BangGood ... if the quad goes back the motors and bits cost $10 so no loss - if I keep it and strip it down to see if the board is faulty - and cannot be repaired - I have a couple of spares.
I have thought of keeping it, stripping it down and using the electronics on a cheap 450 frame off ebay - just to play around !

 

[Quadcopter102]

A final update on this Syma saga. Its sorted and flying as well as it should! I may have posted some of this elsewhere - so if its a duplicate - mods can delete or move please.

The problems seems to have been two fold and the order was academic! The short vdersion - I had set the TX to be in Mode 2 and that's what showed in the LCD. I saw on a website comments board about the same Syma model that was having problems - the suggested solution was to reset the gyros - I did - no change. During the testing and getting nowhere in Mode 2 - why not try Mode 1 - checked what the sticks did and switched mode.
Still behaving wrong! Sent it up a bit and without thinking my "head" went into mode 2 with the sticks... and it was OK! The TX LCD was - seemingly showing the wrong mode or some other issue with the electronic cause the "problem". Maybe a more experienced flyer would have seen the issue sooner - but at least now I have a "working" Ayma X8W.
Now part of a shipment of spare props and batteries has arrived... and the props are fake! The Syma supplied props have a small metal "washer" to spin on - the EB listings do not, and on a balancer the props drop very fast to the bottom of the swing. The blade feels misshaped and it takes 3 inch of sellotape to "balance" it!
Ah well.....