Basic help for Newb!?

[Herve210]

I’ve never flown a drone. I bought a 4DRC Richie quadcopter for my son for Christmas, and I can’t get it off the ground. It seems like one rotor is not lifting, as it sits on the ground and the drone pivots around it.
I tried to follow set-up instructions included, but must have missed something. Not much support online. Any help would be much appreciated!

 

[davidhk129]

RE: It seems like one rotor is not lifting
Suggestion : go to that rotor. Make sure the wind blade is securely screwed down. Refer to that in your manual #5.

One question : The drone is supposed to come with all 4 "wind blades" installed. Did you by any chance took them off and reinstalled them later on?

 

[Herve210]

It does seem exactly like the one rotor is not lifting.
Blades were installed when I received. Only after it failed to take off several times, I removed the piece two which the two blades attach on that one rotor to look for anything obvious, but then reattached.

 

[davidhk129]

I am afraid I cannot help you much as I do not have the same drone you have.
Sorry.
Adding ..... I assume that your drone comes with extra propellers (wind blades). Pick a spare set and install into the rotor in question. See if that solves the issue.
MAKE SURE you pick the correct set of props. Refer to your manual for replace/install wind blades.

 

[Herve210]

Thanks for your thoughts!