Sky drone pro problem

[Joshua blatch]

Hi. I have just purchased a sky drone pro but after assembling it, i cannot get it to lift off the ground. I have charged the battery fully. Can anyone offer any help please?

 

[Quest]

Make sure you have the props positioned properly, there are clockwise and counter clockwise props and they must be in the proper locations, your instruction manual should show you this, also make sure they are installed top side up, if they are on upside down instead of lifting the props will be forcing the quad down.